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Industry: Manufacturing

  • Mossberg

    At a Glance

    What we delivered

    • 24/7 Security Operations Center (SOC) and Network Operations Center (NOC) monitoring with proactive threat detection
    • Suite of managed applications (D365, SharePoint, .NET, Magento/Web) and project management support
    • Focused two-week remediation sprints to stabilize high-risk areas
    • End-user security training reaching 100% program adoption and a 96% compliance score
    Zero
    Security incidents since 2018
    24/7
    SOC & NOC monitoring
    96%
    End-user compliance score
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    Background

    The challenge

    O.F. Mossberg & Sons is a Connecticut-based firearms manufacturer with a history stretching back to 1919, making it one of the oldest family-owned firearms makers in America. The company operates under strict federal compliance and regulatory guidelines, and any security incident carries outsized stakes for both operations and reputation.

    Despite their stature and longevity, Mossberg’s IT environment had grown organically over decades, creating gaps in their security posture that were difficult to see from the inside. Leadership recognized that their existing approach to cybersecurity was reactive rather than strategic, and that the threat landscape had outpaced their current capabilities.

    They needed an experienced security partner who could implement round-the-clock monitoring, strengthen their security systems, and stay with them to operate an ongoing security program.

    “From a business standpoint, any security breach would impact one of our departments, which basically shuts us down from manufacturing for our customers. Not only would that affect our bottom line, it would put a mark against the Mossberg brand.”Wes Beighley, Chief Information Officer, O.F. Mossberg & Sons
    Solution

    How Versetal helped

    24/7 Monitoring and Threat Detection

    Versetal established a Security Operations Center (SOC) and Network Operations Center (NOC) for Mossberg, providing round-the-clock monitoring and proactive security alerts. The coverage lets Mossberg recover quickly from incidents and minimize operational disruption — issues that once took longer to resolve can now be addressed in minutes.

    Rapid Remediation

    Versetal’s security team ran focused two-week sprints to clean up and stabilize Mossberg’s highest-risk areas, pairing root cause analysis with rapid remediation to minimize downtime and keep operations running smoothly.

    Managed Applications and Operations

    Beyond security, Versetal supports a suite of managed applications for Mossberg — including D365, SharePoint, .NET, and Magento/Web — along with project management support, helping streamline internal processes and keep the business agile as needs change.

    Security Awareness Training

    Versetal delivered end-user security training across Mossberg’s workforce, reaching 100% program adoption and a 96% compliance score. The training has helped employees recognize and report threats quickly, extending Mossberg’s security posture beyond the SOC.

    Results

    Outcomes

    • No security-related downtime since the partnership began in 2018
    • Incident recovery time reduced to minutes, down from far longer response windows
    • 24/7 SOC and NOC monitoring providing continuous visibility into threat activity
    • End-user security training reaching 100% adoption and a 96% compliance score
    • A long-term partnership Mossberg’s leadership credits for faster, more responsive support than previous vendors
    “There have been no data or security breaches in the two years since we implemented this program.”Wes Beighley, Chief Information Officer, O.F. Mossberg & Sons

  • Aqua Leisure

    At a Glance

    Key outcomes

    • Migrated ERP hosting to a secure, dedicated private cloud on Microsoft Azure
    • Full outsourced IT support for a lean team operating a manufacturing operation
    • 3+ year ongoing managed services relationship with consistent, accessible support
    • Always-available IT support ensures no downtime for business-critical operations
    <20s
    ERP response time
    3 yr+
    Ongoing partnership
    Full
    Outsourced IT model
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    Background

    The challenge

    Aqua Leisure is a leading distributor of swimming and water-leisure products, supplying major retailers including Walmart and Amazon. Products are manufactured and shipped from China, while sales, marketing, engineering, finance, and other core business functions are handled in the United States.

    To manage these international operations — inventory, financial transactions, purchase and customer orders — Aqua Leisure ran its ERP on Infor SyteLine (CloudSuite Industrial). But the system was hosted by a third-party data center, and performance suffered: users could wait up to five minutes for the system to respond to a single order. Aqua Leisure also had limited visibility and access into its own system — any outage or database request meant waiting on the data center’s support staff, which led to low user confidence in a system the company had already invested heavily in.

    With a lean internal IT team, Aqua Leisure needed more than a one-time migration partner. They needed a company that could take full ownership of their IT operations on an ongoing basis, providing reliable support that felt like an internal team rather than a distant vendor. The consistency of support and responsiveness of the partner mattered as much as the technical capability.

    Solution

    How Versetal helped

    Private Cloud Hosting Migration

    Rather than replacing Aqua Leisure’s ERP system entirely, Versetal transitioned hosting for Infor SyteLine to a secure, dedicated private cloud on Microsoft Azure, managed end-to-end by Versetal. The team ran extensive testing to get the configuration right, then completed a smooth, incident-free migration — upgrading Aqua Leisure’s applications and database along the way, and enabling real-time data access for reporting that hadn’t been possible under the previous hosting arrangement.

    “Versetal was able to help us put together the right configuration, run through the right testing, and make all of the necessary tweaks to get us to the performance that we wanted for our users.”Dennis Colameta, ERP Project Manager, Aqua Leisure

    Ongoing IT Operations

    Following the migration, Versetal assumed responsibility for Aqua Leisure’s day-to-day IT operations as a fully outsourced managed services partner. This included help desk support, infrastructure management, security monitoring, and vendor management, freeing Aqua Leisure’s internal resources to focus on the business rather than IT maintenance.

    Accessible, Service-Oriented Support

    Versetal’s service model emphasizes accessibility and responsiveness. For a company that has fully outsourced its IT function, the ability to reach the right person quickly is not a convenience — it is a business requirement. Versetal’s team operates as an extension of the Aqua Leisure organization, available and accountable for outcomes rather than just ticket resolution.

    Results

    Outcomes

    • Response times improved from 60–90 seconds to under 20 seconds, restoring user confidence in the system
    • A modernized ERP environment that supports Aqua Leisure’s operational and reporting requirements
    • A fully outsourced IT model that reduces internal burden without sacrificing control or visibility
    • Consistent, responsive support that the business has relied on for three or more years
    “The Versetal team is very service-oriented, which is what you really need when you’ve outsourced IT to a company. They’re just incredibly responsive. I’ve worked with them for the past three years now, and there isn’t any time that I can’t reach somebody.”Dennis Colameta, ERP Project Manager, Aqua Leisure