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Energy · Managed Operations

LG Energy Solution

Consolidation and Automation: Provided Scale and Efficiencies for LG to Grow

Post-acquisition IT transition, 24×7 managed operations, and 7+ year strategic partnership for LG Energy Solution Vertech (formerly NEC Energy Solutions).

At a Glance

Versetal’s solution

  • Streamlined LG’s transition after NEC Energy Solutions’ wind-down, helping them adapt to post-M&A challenges.
  • Integrated with LG’s existing infrastructure, providing expert support to navigate a changing landscape.
  • Guided LG to confidently and efficiently address organizational changes.
  • Filled critical gaps by providing support across various technological shortfalls, including seamless integration with existing systems, robust security solutions, and efficient problem-solving approaches.
24×7
SOC/NOC monitoring
7 yr+
Continuous partnership
Zero
Security breaches post-transition
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Background

Navigating Complex Terrain

In 2018, Versetal began its partnership with NEC Energy Solutions, initially engaged as a cloud-hosted managed client in Azure for Oracle. NEC Energy Solutions needed support overseeing crucial systems such as Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP).

When LG acquired the company, forming LG Energy Solution Vertech, Inc., the operational landscape evolved — and so did the intricacy of its IT and cybersecurity requirements. Versetal offered a comprehensive solution to fill the gaps, including multi-cloud environments, managed security with a 24/7 SOC and NOC, web portal development, and project management.

Partnership

LG Energy and Versetal’s Partnership Explained

Recognizing the evolving landscape of LG Energy’s IT needs, Versetal swiftly tailored solutions to meet their changing requirements. Prioritizing continuous operations and improved cybersecurity, Versetal elevated LG Energy’s IT infrastructure.

  1. 24/7 Monitoring and Proactive Threat Detection: Versetal set up a Security Operations Center (SOC) and Network Operations Center (NOC), providing round-the-clock monitoring and early threat detection. This approach helped LG Energy avoid security breaches and operational issues.
  2. Automation for Streamlined Operations: Utilizing automation frameworks like Ansible, Versetal optimized processes for continuous integration, deployment, and patching. This automation boosted operational efficiency and minimized human error.
  3. Beyond Hosting: Versetal expanded services beyond cloud hosting, taking on NOC and SOC operations. This strategic move provided LG Energy with comprehensive IT solutions tailored to their specific needs.
  4. Adherence to Best Practices: Versetal aligned with industry standards, incorporating cloud security measures into LG Energy’s infrastructure. By following stringent security protocols and using top-tier tools, Versetal reinforced LG Energy’s resilience against emerging cyber threats.
“Versetal has seamlessly integrated into our operations, becoming a trusted strategic ally in our arsenal. Their proactive support, comprehensive solutions, and dedication have not only alleviated the challenges posed by the transition but have also positioned us for future success.”Tom Fallon, Director of Information Technology, LG Energy Solution Vertech
Implementation

The Implementation

Versetal’s implementation goes beyond execution, prioritizing transparency, efficiency, and client satisfaction. At its core is the Project Management Office (PMO) and a robust Service Delivery Model, which enable careful planning, smooth execution, and ongoing support throughout the project lifecycle.

Versetal uses iterative sprints to deliver tangible results, transitioning from non-production testing to full-scale implementation in a systematic manner. This approach promotes transparency, efficiency, and satisfaction throughout the process. With Versetal’s agile methodology, LG Energy benefits from a responsive partnership that adapts to their changing needs.

Why Versetal

Why LG Energy Chose Versetal

Before partnering with Versetal, LG faced significant challenges due to the wind-down of NEC Energy Solutions and the quick wind-up after LG’s acquisition. The organization lacked the resources and expertise to navigate these transitions, prompting them to seek a solution-oriented partner who could integrate with their existing infrastructure and provide comprehensive support.

Versetal stands out due to its proven track record in hosting and supporting organizations like ours. Their expertise and commitment to exceptional service aligned perfectly with our goal to revitalize operations quickly. What sets them apart is their versatile approach to problem-solving, from seamless migrations to robust security protocols and complex network issue resolution. Versetal’s ability to adapt to our changing needs and deliver timely solutions not only saved us time but also greatly boosted our team’s productivity.

Driving Innovation, Ensuring Security

Versetal’s work with LG Energy highlights the transformative power of strategic IT partnerships in enhancing operational excellence and reinforcing cybersecurity. Through cloud hosting, security management, and automation services, Versetal empowers LG Energy to navigate digital challenges with confidence and resilience. As LG Energy continues to innovate and grow, Versetal remains a trusted ally, committed to enabling future success while protecting valuable assets from emerging threats.

“Their multifaceted skill set and approach to problem-solving exceeded our expectations. From resolving complex vendor network issues to implementing robust security protocols, Versetal saved us valuable time and significantly enhanced team productivity.”Tom Fallon, Director of Information Technology, LG Energy Solution Vertech
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