A user-friendly, high-productivity Dynamics 365 ecosystem requires expert implementation and integration that meets the needs of all teams; customer service, sales, operations, finance/accounting, and management. Your Dynamics 365 system has to serve the needs of all your internal teams, and Versetal customizes it as necessary to accommodate the workflows, reports, integrations, and add-ons that best suite your business.
While necessary, change often seems to be difficult for most organizations. Our dynamics experts tailor migration to begin the return on investment (ROI) from day one. Versetal ensures employees easily navigate the change and adopt the new platforms.
A company operating without an adequate CRM solution operates in the dark regarding its customers. Not having an easy-to-access and use database of customer contact details, deal status, service requests, and outreach efforts leaves 30% of your sales potential unfulfilled.
Knowledge of the customer’s status and interactions from campaign response through post-sale support optimizes marketing efforts, fosters solid customer relationships, reduces support costs, and boosts sales.
Versetal doesn’t just bring the CRM; we bring a full customer solution that takes your company’s sales and service to the next level.
While at its end of life and with Microsoft support ending, companies using Dynamic AX still need support, enterprise reporting integration, and migration services when they move to Dynamics 365.
Versetal can provide the needed support, manage integration, and help your company migrate to Dynamics 265 Finance and Operations.
A comprehensive ERP solution, Dynamics Navision was developed for global businesses to foster growth and streamline internal processes across all major aspects of your business. The intuitive interface makes access to management tools easy and effective.
Navision features include financial management, manufacturing, sale and marketing, supply chain management, and project management.
Small and mid-sized businesses benefit from an out-of-the-box industry-specific ERP that improves their management from day one. Microsoft Dynamics GP is a solution of choice to enhance your management of processes and expand communications across the entire company.
Business intelligence, communication, reporting, budgeting, and forecasting are all part of the GP solution.
Your sales see significant growth when your salespeople can:
Versetal brings a properly configured Dynamics 365 Sales solution that elevates your closing rates.
Reduce field service costs and streamline service with Dynamics 365 Field Service. Relevant work order data that fits your service model is delivered remotely to improve service accuracy. With work orders streamlined and resolutions accelerated, the high costs associated with field service units are reduced with Dynamics 365 Field Service.
Your field service personnel will deliver personalized service experiences using:
Versetal brings a custom solution that fits your company’s specific service needs and model to make your field service teams more efficient and save money.
Customer service excellence improves brand value and keeps customers coming back. Microsoft Dynamics 365 Customer Service gives you a competitive edge by enabling more informed and responsive customer representatives. Customized dashboards ensure your representative has only the necessary information when needed.
Your company’s customer service becomes next level with the ability to:
Versetal brings the customer service solution by ensuring your customer service team operates effectively with the information they need and none of the information they don’t.
Your finance and operations performance depends on actionable intelligence. Data-driven solutions can’t wait until tomorrow. As a complete ERP solution, your company has real-time access to the relevant information it needs.
Your company maximizes profits and streamlines operations with:
Versetal brings the finance and operational information you need right now. Your company operates like none other; Versetal customizes Dynamics 365 Finance & Operations to ensure it operates better than all others.
Your marketing team works hard to generate leads, and every bit of relevant data matters. Knowing the customer journey, scoring leads, and creating more efficient and effective communication means higher quality leads received by your sales team.
Marketing becomes more effective when your marketing pros use Dynamics 365 Marketing to:
Versetal brings you better lead generation with a Dynamics 365 Marketing solution customized through extensive listening to understand your marketing team’s specific needs.
Your employees are your company’s most important asset, and removing tedious tasks from HR professionals allows them to spend more time fostering retention, hiring qualified candidates, and growing employee satisfaction. Dynamics 365 Human Resources increases organizational agility, helps HR discover new workforce insights, and optimizes benefits, compliance, and compensation programs.
Your HR department thrives with:
Versetal brings you a better way to manage employees. Your company has its own mission, values, and employee needs. Taking time to understand those needs, Versetal ensures you get the right solution to develop your most important resource, your people.
Retail management has many moving parts, and retailers have the daunting task of pulling everything together to create delightful shopping experiences and keep bringing customers back. Regardless of the retail channel, Dynamics 365 simplifies merchandising, automates inventory management, and delivers unified and seamless buying experiences.
Enhance the customer experience and increase sales with:
Versetal brings new ways to delight customers. Regardless of your retail channel, products, or inventory model, a custom Dynamics 365 Commerce package simplifies your management needs and creates customer experiences that keep bringing them back.
Supply chain has been a struggle for companies worldwide, and a resilient and intelligent supply chain is the cornerstone of business continuity. Dynamics 365 Supply Chain Management ensures that your company can plan and remain agile due to consistency in its supply chain. Your procurement now has a consistent strategy that saves the company money.
Some of the functions Dynamics 365 Supply Chain Management enables are:
Versetal brings you supply chain consistency and cost savings. Regardless of your supply chain needs, Versetal custom tailors Dynamics 365 Supply Chain Management to fit.
An end-to-end solution, Dynamics 365 Project Service Automation simplifies tracking, managing, and delivering project solutions. It accommodates the entire process from the sale to the invoice. Track your time and expenses for project work remotely or in-office to help monitor and control costs.
Some of the functions Dynamics 365 Service Automation enables:
Versetal brings easy to your company. Project management doesn’t have to be hard. A Dynamics 365 Project Service Automation package tailored to your project types ensures products are in stock, increases efficiency, and saves money.
Dynamics 365 AI is a revolution in how your company approaches intelligence. AI provides in-depth insights, silo removal, and improved agility, allowing you to enhance a single process or be an industry disruptor.
Dynamics 365 AI offers:
Versetal brings new intelligence to your company with specially customized AI that provides new intelligence and makes your business an industry innovator.
The growth of remote work and worldwide workforces means every enhancement in company communication and visualization produces exponential improvement. Instant collaboration results in ideas generated now and immediate answers to questions. New ways to visualize data mean an overseas employee sees a production layout or product in ways never before available, making for better decision-making and guidance.
Dynamics 365 Mixed Reality revolutionizes communication with:
Versetal brings new ways to visualize data and communicate, advancing your company’s products and processes beyond the 2D world. Remote employees communicate in real-time and see the business in new ways. Mixed reality brings complete data to the forefront when employees view the reality around them.