Microsoft Dynamics

Microsoft Dynamics 365 Sales

Your sales see significant growth when your salespeople can:

• Connect with customers through the communication channels they prefer
• Utilize AI to suggest the next best actions with the highest likelihood to close
• Predict and manage their pipelines
• Prioritize their pipelines
• Use Dynamics 365 Sales with Their LinkedIn
• Access immediate insights about the competitive market, customer emotions, and priorities for their phone calls.

Versetal brings a properly configured Dynamics 365 Sales solution that elevates your closing rates.

Microsoft Dynamics 365 Field Service

Reduce field service costs and streamline service with Dynamics 365 Field Service. Relevant work order data that fits your service model is delivered remotely to improve service accuracy. With work orders streamlined and resolutions accelerated, the high costs associated with field service units are reduced with Dynamics 365 Field Service.

Your field service personnel will deliver personalized service experiences using:

• Post-engagement surveys
• Remote collaboration and support
• A mobile-optimized platform
• Automated scheduling
• Dashboards to analyze and increase first-time fix rates
• Customer self-service scheduling

Versetal brings a custom solution that fits your company’s specific service needs and model to make your field service teams more efficient and save money.

Microsoft Dynamics 365 Customer Service

Customer service excellence improves brand value and keeps customers coming back. Microsoft Dynamics 365 Customer Service gives you a competitive edge by enabling more informed and responsive customer representatives. Customized dashboards ensure your representative has only the necessary information when needed.

Your company’s customer service becomes next level with the ability to:

• Track your customers’ issues
• Record interactions
• Manage conversations across every channel
• Use AI analytics and insights to improve customer satisfaction
• Track service levels
• Manage performance through dashboards and reports
• Participate in customer service chats

Versetal brings the customer service solution by ensuring your customer service team operates effectively with the information they need and none of the information they don’t.

Microsoft Dynamics 365 Finance & Operations

Your finance and operations performance depends on actionable intelligence. Data-driven solutions can’t wait until tomorrow. As a complete ERP solution, your company has real-time access to the relevant information it needs.

Your company maximizes profits and streamlines operations with:

• Enhanced financial decision-making from analytics, AI-driven insights, and financial reporting
• Unified and automated processes from financials integrated into core processes and tasks
• Lowered costs and optimized spending from process automation, financial planning, and budget control
• Warehouse and transportation management
• IoT (Internet of things) integration to manage equipment, production, and facilities

Versetal brings the finance and operational information you need right now. Your company operates like none other; Versetal customizes Dynamics 365 Finance & Operations to ensure it operates better than all others.

Microsoft Dynamics 365 Marketing

Your marketing team works hard to generate leads, and every bit of relevant data matters. Knowing the customer journey, scoring leads, and creating more efficient and effective communication means higher quality leads received by your sales team.

Marketing becomes more effective when your marketing pros use Dynamics 365 Marketing to:

• Engage in real-time with your target audience
• Understand and orchestrate the customer journey
• Personalize customer experiences using new AI-driven insights
• Enhance compliance and security to build customer trust

Versetal brings you better lead generation with a Dynamics 365 Marketing solution customized through extensive listening to understand your marketing team’s specific needs.

Microsoft Dynamics 365 Human Resources

Your employees are your company’s most important asset, and removing tedious tasks from HR professionals allows them to spend more time fostering retention, hiring qualified candidates, and growing employee satisfaction. Dynamics 365 Human Resources increases organizational agility, helps HR discover new workforce insights, and optimizes benefits, compliance, and compensation programs.

Your HR department thrives with:

• Employee self-service HR tools
• Automated benefits, leave, absence, and compensation management
• Simplified training and compliance programs
• New workforce insights

Versetal brings you a better way to manage employees. Your company has its own mission, values, and employee needs. Taking time to understand those needs, Versetal ensures you get the right solution to develop your most important resource, your people.

Microsoft Dynamics 365 Commerce

Retail management has many moving parts, and retailers have the daunting task of pulling everything together to create delightful shopping experiences and keep bringing customers back. Regardless of the retail channel, Dynamics 365 simplifies merchandising, automates inventory management, and delivers unified and seamless buying experiences.

Enhance the customer experience and increase sales with:

• New customer options to purchase how, when, and where they want
• Enhanced customer and partner data, building loyalty by better responding to their needs
• An end-to-end e-commerce solution that scales with your company
• The AI add-in solution that maximizes ROI, and optimizes your business processes

Versetal brings new ways to delight customers. Regardless of your retail channel, products, or inventory model, a custom Dynamics 365 Commerce package simplifies your management needs and creates customer experiences that keep bringing them back.

Microsoft Dynamics 365 Supply Chain Management

Supply chain has been a struggle for companies worldwide, and a resilient and intelligent supply chain is the cornerstone of business continuity. Dynamics 365 Supply Chain Management ensures that your company can plan and remain agile due to consistency in its supply chain. Your procurement now has a consistent strategy that saves the company money.

Some of the functions Dynamics 365 Supply Chain Management enables are:

• Scale warehouse management to optimize space
  Automate across processes to save time and relieve tedious tasks
• Manage inventory to avoid running out of stock or overstocking
• Plan production needs in real-time
• Manage assets by planning, predicting, and guiding proactive maintenance
• Speed up outbound and inbound processes like picking and shipping

Versetal brings you supply chain consistency and cost savings. Regardless of your supply chain needs, Versetal custom tailors Dynamics 365 Supply Chain Management to fit.

Microsoft Dynamics 365 Project Service Automation

An end-to-end solution, Dynamics 365 Project Service Automation simplifies tracking, managing, and delivering project solutions. It accommodates the entire process from the sale to the invoice. Track your time and expenses for project work remotely or in-office to help monitor and control costs.

Some of the functions Dynamics 365 Service Automation enables:

• Plan your projects and create work schedules and estimates
• Forecast your resource requirements
• Estimate the cost and revenue, then compare with tracking
• Quote, bill, and price projects
• Manage your resources
• Reports and interactive dashboards monitor your KPIs

Versetal brings easy to your company. Project management doesn’t have to be hard. A Dynamics 365 Project Service Automation package tailored to your project types ensures products are in stock, increases efficiency, and saves money.

Microsoft Dynamics 365 AI

Dynamics 365 AI is a revolution in how your company approaches intelligence. AI provides in-depth insights, silo removal, and improved agility, allowing you to enhance a single process or be an industry disruptor.

Dynamics 365 AI offers:

• Customer insights
• Sales insights
• Customer service insights
• Fraud protection

Versetal brings new intelligence to your company with specially customized AI that provides new intelligence and makes your business an industry innovator.

Microsoft Dynamics 365 Mixed Reality

The growth of remote work and worldwide workforces means every enhancement in company communication and visualization produces exponential improvement. Instant collaboration results in ideas generated now and immediate answers to questions. New ways to visualize data mean an overseas employee sees a production layout or product in ways never before available, making for better decision-making and guidance.

Dynamics 365 Mixed Reality revolutionizes communication with:

• Bring data into the workflow and share it with remote experts
• More effectively train employees worldwide with immersive learning experiences
• Easy content creation with ready-to-use holograms
• Align 3D content to the physical world with mixed reality

Versetal brings new ways to visualize data and communicate, advancing your company’s products and processes beyond the 2D world. Remote employees communicate in real-time and see the business in new ways. Mixed reality brings complete data to the forefront when employees view the reality around them.