In a world where cyberattacks are inevitable, the real question is: how quickly can your business bounce back? With a strong Incident Response (IR) plan, you can minimize chaos and regain control when it matters most.
October 7, 2024
Dan Marschall

Let’s be real: the days of wondering if a cyberattack might happen are long gone. It’s now a matter of when. As someone who’s been in the thick of it at Versetal, helping companies navigate these unpredictable waters, I can’t stress enough how crucial it is to have both an Incident Response (IR) and Disaster Recovery (DR) plan in place.

Here’s the thing—no business, no matter how big or small, is immune to threats. Whether it’s a ransomware attack or a natural disaster that knocks out your systems, being caught unprepared can be devastating. I’ve seen firsthand how businesses that fail to plan end up suffering huge losses—not just financially, but also in terms of reputation. And the worst part? Many of these losses are totally avoidable with the right strategy in place.

Why Businesses That Don’t Prepare, Pay the Price

Let’s start with the obvious: when things go south, it’s chaos. I’ve worked with businesses where an attack or disaster has completely blindsided them. And the aftermath? Not pretty. According to IBM’s 2023 report, the average cost of a data breach is now sitting at $4.45 million. Think about that. For some companies, that kind of financial hit is catastrophic. Yet, too many businesses still believe that “it won’t happen to us.” Trust me, it can. And it does.

I can tell you from experience at Versetal—those businesses with a solid IR and DR plan? They bounce back faster and with far fewer scars. It’s not just about reacting quickly, though. It’s about knowing how to react so that you minimize the damage, both in the short term and long term

“I’ve worked with companies that thought they were prepared—until a breach hit. The ones that had a solid IR plan in place were able to bounce back quickly, while others were left scrambling. Preparation is truly key.”

Incident Response: How You Handle the Hit Matters

When a cyberattack happens, the clock starts ticking. Every second counts and having a structured Incident Response plan can make all the difference. The goal is to act fast, contain the damage, and then get back to normal as soon as possible. But without a plan? You’re just putting out fires, scrambling to figure out what’s going on while the problem escalates.

The process typically follows these five steps:

  1. Preparation
    Form your response teams and make sure employees are trained. This can’t be something you wing when the time comes.

  2. Identification
    Quickly figure out the scope of the attack. What’s compromised? How widespread is the problem

  3. Containment
    Isolate the affected systems immediately to stop the issue from spreading further.

  4. Eradication
    Hunt down and eliminate the root cause.

  5. Recovery
    Once the threat is gone, start restoring your systems, but not before you’re confident the problem won’t come back.
I’ve seen companies that follow these steps reduce downtime and costs significantly. Those that don’t? They end up in a reactive, panic-driven state, which is never a good place to be when a crisis hits.

Disaster Recovery: Getting Back on Your Feet

Incident Response is about stopping the bleeding, but Disaster Recovery is about getting your business back on track. It’s the second half of the equation, and it’s just as important. Once the immediate threat is contained, you need a clear path to restore critical systems and data, or you’re just treading water.

A good DR plan is more than just backups. You need to think about:

  • Data backups
    How often are they done? Where are they stored?

  • Recovery Point Objective (RPO)
    How much data can you afford to lose? Is it a day’s worth? An hour’s worth? • Recovery Time Objective (RTO): How quickly can you get back to normal operations? Some businesses can afford hours of downtime, while for others, minutes are costly.

  • Failover procedures
    Do you have a system in place to switch operations if your primary systems fail?

Without these components, you’re left scrambling in the dark when a disaster strikes. I’ve seen it too many times to count. But with the right planning, you can get back up and running with minimal impact, ensuring your business isn’t left vulnerable for long.

Why You need Both IR & DR

Here’s my take on it: Incident Response and Disaster Recovery are two sides of the same coin. If you don’t have both, you’re setting yourself up for failure. I’ve worked with organizations that were great at responding to incidents but had no clear plan for recovery. Sure, they handled the attack, but then they struggled to get their systems back online—and that delay cost them.

On the flip side, I’ve seen companies with excellent recovery plans but no incident response in place. They had great backups, but by the time they identified and contained the breach, a lot of damage had already been done. It’s a double-edged sword.

At Versetal, we always recommend an integrated approach—one that covers both incident response and disaster recovery. It’s the only way to truly protect your business and ensure that when the worst happens, you’ll be ready.

Be Ready Before the Next Crisis Hits

I can’t emphasize this enough—if you’re waiting for a sign that it’s time to get serious about your IR and DR plans, this is it. The stakes are high, and the cost of inaction is even higher. Having a solid plan in place means your business can not only survive but thrive, no matter what challenges come your way.

Cyber threats are evolving rapidly, and traditional security can’t keep up.

The Gartner article that Versetal contributed to, Top Strategic Technology Trends for 2024 highlights Continuous Threat Exposure Management (CTEM) as a must-have solution, reducing breaches and enabling real-time threat detection.

Download Now
See why CTEM is a cybersecurity necessity for 2024 and beyond!

Learn how Versetal can help you with your IT Ops
Limited FREE Offer

AI & Automation Assessment

Are you struggling to integrate AI with your current tech stack? Not sure how automation fits into your existing processes? We’ll guide you every step of the way, offering personalized recommendations that align with your business goals.