Exciting things are happening as we kick off the new year! Versetal is thrilled to announce the appointment of Santanu Mitra as the new Head of India Operations. Based out of our Gurgaon office, Santanu brings an impressive 24-year track record of success and innovation in the IT Services sector.

Mitra’s extensive experience encompasses strategic leadership in managed support and service delivery, process automation, and global customer interactions. He has previously showcased his exceptional skills and commitment to excellence at renowned organizations such as Rackspace and Tricore. Versetal is honored to welcome him to our team, and we eagerly anticipate the positive impact he will have on our global operations.

During a recent quarter spent at our global headquarters in Boston, Mitra played a pivotal role in brainstorming new efficiencies for the company. His vision for 2024 is centered around Customer Satisfaction, Employee Experience, and Growth.

“My focus for 2024 is clear – Customer Satisfaction, Employee Experience, and Growth,” said Santanu. “We are poised to execute this vision by ensuring operational excellence, driving growth through enhanced product offerings, and fostering a culture where Versetal thrives as a magnet for top talent, creating an outstanding workplace experience!”

CEO and Founder, Mike Belmarsh, expressed his excitement about Santanu joining the Versetal team, stating, “We are thrilled to welcome Santanu to Versetal. His extensive industry knowledge and leadership skills make him a valuable addition to our team. We look forward to his contributions in driving operational excellence, fostering growth, and enhancing our workplace culture.”

Versetal is confident that Mitra’s appointment will play a key role in solidifying the company’s position as the preferred partner for its valued customers, optimizing service delivery with automation and AI, and creating a workplace that attracts top talent.